Leeuwarden, Netherlands
Westersingel 24
N/A
+31 850012744
Bad client service. Still waiting for my money.
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Een halve dag gewacht totdat we in onze auto zaten. Schandalig! We had to wait half day till we finally got our car. We could have cancelled and rent another car but then we lost our money and the other car companies asked triple the price. Never had this experience.
Easy to get the best price on my area. I've rented 2 cars from their site and I'm highly satisfied with the the service. Definitely suggested.
Very friendly local agents and fast service. I got an upgrade and he car was in the parking garage right across the airport, only 100 meters away. It was securely double checked on scratches and dents before I left.
Great car, good service!
Terrible Terrible Company. Don't deal with these guys!!! Their service level is 0!!! It's now 45 days after my car rental was cancelled by Sixt due changed office hours which were not up to date on the EasyTerra website. Till now EasyTerra still has not processed the cancelation. It's only because I keep calling that they look into the cancelation. The customer service dept informed me in a very rude way that it can take up to an 20 working days before I will get my money back. So, due a mistake on EasyTerra website it will take them more than 60 days to process my refund. Complete unacceptable!!!
After having had a bad experience with Easyterra partner Sicily by Car (SBC) I am sorry to say Easyterra has failed me. This partner (SBC) has one of the worst reviews on Trustpilot, yet somehow the reviews of this company on the Easyterra website are moderately to very positive... And I have never been asked to review my own experience. So to me it seems Easyterra.com uses fake reviews to hide the bad reputations of their partners. I am also disappointed in aftercare and service because I got 2 traffic fines for which an administrative charge of 2x 62 was placed on my credit card, but there is no administrative service to be found to help me actually pay the fine or get this resolved...
I have rented twice with Easy Terra and am very happy with the service so far. As warned the third party rental company did try to get me an upgrade and extra insurances.
Deli
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