Raleigh, United States
3304 Six Forks Rd
N/A
+1 9197813800
I've represented many builders over the years and I can tell you that Legacy Custom Homes is a GREAT builder. All of their staff are wonderful folks who understand both sides of the building process- and that's important. Will Borden, one of the Field Managers for Legacy, is absolutely phenomenal to work with - both from a Realtor's perspective - and the Buyer's !
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I am a home inspector and licensed general contractor and have inspected quite a few of their homes. I have no affiliation with them, am not friends with any employees, etc. I can tell you that I've been very impressed with all of their houses I've inspected thus far. Tremendous attention to detail. Keep up the good work!
We are loving our new home and had a great home building experience from start to finish. Leigh and Donald were amazing to work with! They are both professional and extremely knowledgeable, but also very personable and fun to work with. I could come to Leigh with a picture or idea and she knew exactly what was needed to accomplish the look. She made all of my ideas come to life and made the best recommendations. She was very accommodating of our schedules and really kept us on track with our selections. She was so patient and great at communicating - always replying with the most thoughtful responses to my questions. If there was ever an issue/backorder, etc with a selection, it was never disappointing because Leigh would help me come up with an even better solution. Donald was so helpful and always went above and beyond to make sure we were happy with every inch of our home. His communication was excellent and would update us every step of the way. His attention to detail was very apparent. We know it wasn’t easy, but Donald pushed really hard to close by the end of September and it made a huge difference for our family. With a limited amount of time, Donald never sacrificed quality. Even post-closing, Donald has been extremely attentive to the additional items that needed to be wrapped up. We would recommend Legacy Custom Homes to anyone and loved working with Leigh and Donald!
In the past 15 years Legacy built my home, and then my brother's home, and finally my sister's home. Jon Ward did a great job with my sister, who was on a tight budget, but still had years of ideas she wanted to work through! :) 6 years later she still tells me how much she loves her home and how she felt taken care of by Legacy's subcontractors. Thanks again!
Upon purchasing, Legacy was wonderful, of course. Now, it has been 6 months from our 1 yr follow up and warranty review and we are still waiting to get some work done. We have rearranged our work and childcare schedules at least 15 times, have completely been stood up by the contractors on multiple occassions. The workers come to our home with no supplies to complete the work and we have had just about every excuse in the book to not do the needed work. We have even been told, \Legacy told us not to worry about that\. Don't get me wrong, we love our home and we did get a good deal, but warranty has been an absolute nightmare. Because of this, I don't think we would do business with them again. This tells me how they feel about our business once they have your money. After 5 years in our home, I do want to say that after the stress of the first year follow up, our home has held up well and was constructed very well. We are still there and plan to be there for many years to come. Structurally, our home was made to great standards and very good quality compared with some other local neighborhoods. Legacy did use quality materials and offered an excellent price.
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