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Amara Med Spa Salon & Boutique

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Lehi, United States

amaradayspa.com
Day spa· Beauty salon· Nail salon· Boutique· Hair extensions supplier· Hair salon· Laser hair removal service· Medical spa

Amara Med Spa Salon & Boutique Reviews | Rating 4.1 out of 5 stars (8 reviews)

Amara Med Spa Salon & Boutique is located in Lehi, United States on 1825 W Traverse Pkwy UNIT C. Amara Med Spa Salon & Boutique is rated 4.1 out of 5 in the category day spa in United States.

Address

1825 W Traverse Pkwy UNIT C

Phone

+1 8012262300

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

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Heather Buckles

Can I leave less than 1 star?? I have been a customer of the Lehi Amara for 2 1/2 years... a VIP customer. But for my birthday this year my husband scheduled (a week or two ahead) me a “1/2 day” at the spa to pamper me and get me out of the house so he could arrange a party for me and have people arrive while I was gone. He also prepaid. I was called and told to come 15 minutes later and then texted to come 15 minutes after that. So I arrived when they asked and then still had to wait 45 minutes for my first treatment. ????? Then when I got done with that I should have gone straight into my facial which should have started at 3:00 and it was 3:20. But I was told she was finishing with another client!!! Why was she WITH a client instead of waiting for me???? So I waited the 10 minutes Savannah asked me to but at 35 minutes I told her I was leaving. At that point my husband called and tried to have them keep me there to save my party but I was done!!! I am, or was, a long time customer and it was my birthday. No one called us as promised. The manager was “out of town and would call when she got back” but that never happened. What a waste of my entire day!!

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Ashlee Gibby

I was very disappointed my visit to Amara today. I have never gone for a dramatic color change and have only dared do light highlights. I brought in a picture, the middle one posted here and asked before we started if they could do this look. I was told yes. I also stated that the biggest reason I wanted my hair colored was because I was finding silver hair. The end product, although a very pretty color is not at all what I asked for. I went back and let them know it was not what I wanted and was told they couldn't fix it. They could try again but it would cost 90 more dollars and no promises. Their colors are l'oreal and more natural and not very good at doing dramatic vibrant colors. Then I was told that I should go to another salon. I understand that certain brands can only do so much. That is just fine. But, I wish that I had been told that before I spent 3 hours and 90 dollars to have it done! I posted pictures of my color on Facebook and was literally told by someone that they got the exact same hair color and theirs did the same thing. She was told red colors will fade after a few weeks. 20 minutes after leaving the salon I was informed that my hair looks faded and weeks old! I can also still very clearly see the silver in my hair. Very disappointed and I left the salon in tears. The stylist was very sweet and the people were very kind but my experience was horrible. I'm out 90 dollars, still have silver hair and according to others have older faded color and it will be months before I will be able to afford to do it somewhere else. I have heard very good things about this salon but I will never go back! I feel lied to, ripped off and it was a complete waste of money I had saved and treasured to make myself feel special and beautiful.

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Colby Fletcher

Terrible customer service. My wife made an appointment three weeks prior, showed up on time but was told by the receptionist that they had changed her time, without her knowledge or permission, and that she (my wife) had been notified by text. When my wife said she hadn’t received any text or notification, the receptionist told my wife that they sent the text and blamed my wife for the mishap. I’m not surprised as the receptionist who booked the appointment didn’t know the services and kept making mistakes that my wife had to corrector make sure the right time and service were booked. No apologies, no sympathy, just blame is what you’ll get here. Blaming your customers for your mistakes isn’t a good business practice and shows the poor quality management of this place. Honestly, if you’re hoping for a good experience, friendly and helpful staff, this isn’t your place.

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Jocelyn Fletcher

I have gone to AMARA for years and I have never had such a terrible experience until now. I had scheduled an appointment weeks in advance only to be turned away for a mistake they made. First of all, the Customer rep kept repeating the wrong service to me after correcting her several times, to top it off I show up to my scheduled time and they tell me that I was scheduled for earlier which I know I wasn’t. They also said I received a reminder which I never did. I am extremely disappointed and do not plan to come back again. The lack of professionalism is disappointing and the ONLY option they had was to reschedule me for another time was unacceptable at this point. AMARA isn’t as great as it used to be.

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Josie Hansen

I love how welcoming and friendly everyone is!! Such a great environment and they offer amazing services

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Breanne Mansell

GREAT EXPERIENCE @ AMARA! Today was my first time at the Lehi location. It’s lovely! Had a treatment at the spa with Helen, she was very knowledgeable, professional and kind. Found and purchased so many lux and unique gifts at the boutique. So many great things in one place and now I have so many reasons to come back!

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Ryan Packer

In all the years getting a haircut, this is the first time I’ve scheduled an appointment with a new stylist, only to arrive and be told by that stylist: “I don’t know how to cut your hair like that”. I asked for: my hair to be shorter on the side, and blended with my hair on top. I did not ask for coloring or anything crazy - I literally asked for a haircut. She began asking staff if someone else could cut my hair, and someone said she could, but I’ve been waiting here for nearly 45 minutes and am now walking out. If a client is going to specifically schedule a men’s cut, and you expect them to pay for a men’s cut, how are your stylists not trained with a basic skillset in blending hair? What am I missing?

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Alyssa Anne

I love it here. The staff is really nice and the prices are good. I have gotten hair cuts and chemical peels done here—they never disappoint!

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