Lehi, United States
3150 Hotel Loop
N/A
+1 8013416333
I booked this room through the loyalty app for a guest of mine for me business. Paid for in advance! Called the hotel to make sure they had his name as the guest and that it was all paid for! Got a call today from that guest that they charged his card for the room. This was a huge embarrassment for myself and my company. I expected better from the Hilton
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Surrounded by a beautiful mountain range, the hotel has friendly staff, incredible customer service, and exquisite views of some of the best topography of the western United States. The single rooms are plenty spacious, clean, and comfortable. Highly recommend.
A very convenient, friendly and clean hotel. It was great stop for us from the SLC airport on our way to Moab and the national parks. I highly recommend staying here. I stay at Hilton properties several times a month. The Hilton Garden Inn Lehi stands out.
Hilton Garden Inn Lehi is an awesome place to stay in for business. Service is extremely professional from start to finish, e.g. reception, restaurant, cleaning personnel. The hotel restaurant provides healthy choices. A hotel shuttle can take you anywhere in a 5-mile radius. For ladies, there is an Outlet Shopping Mall in the vicinity. Enjoy your stay at Hilton Garden Inn Lehi!
Checkin is supposed to be at 3pm. Our rooms were not ready. We had to wait in the parking lot until 4:45. One of our rooms still wasn’t ready even then. When I complained the lady at the front desk “Sara” snapped at me very rudely and said “we bumped into some issues today and there’s nothing I can do about it.” Then very sarcastically asked if there was anything else she could do. I travel a ton and a front desk person being this unprofessional and rude is disheartening. I expect more from a Hilton. Plenty of great hotels in the area equivalently priced I would go.
When my family and I go to Lehi, this is the only hotel we choose to stay at! Amazing customer service, spotless and clean. Great location!
We stayed in this hotel for four days. The customer service was very good. Staff was polite. A little misunderstanding with a credit card, but it worked out. The bed was comfortable, the room was really clean as well. The fridge needed to be turned lower because it was room temp, but it worked that night. The bathroom door was extremely heavy. We mentioned that as we were checking out, and staff said it is not supposed to be that way, and they will have it looked at. The lighting outside was bright, so at night we didnt feel worried. There was plenty of parking. The location was perfect, right off the main road and easily accessible. We will stay here again. We love the area.
It felt comforting & it was also really close to Adobe, which was the reason I first came. Great customer service & affordable prices.
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