Lehi, United States
3380 Triumph Blvd
N/A
+18017530034
Bed was comfortable, hot and high pressure shower, room was fine. Fire alarm went off at 1020pm. Because we didn't get a room next to my daughter, I high tailed it down the hall. As I'm doing so, another guest stated "this happens all the time here. " That was not pleasant. We didn't get top floor so it sounded like a stampede, even at midnight. Doors slam and guests are not considerate. My minor daughter took our dog out down the stairwell to find it reeked of marijuana and marijuana scattered on the bottom level of stairwell. Upon checkout, the male front desk clerk had his kid who was sitting with his feet on the front desk. That's gross! We stayed here based on reviews and used points. Won't ever consider a staybridge suites.
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This place is fantastic, clean, and brand spanking new! We stayed one night to be nearby for a work meeting. We had plenty of room and everything was clean and nice. The suite had a kitchen with a full size refrigerator, microwave, and 2 burner stove top. The kitchen was stocked with dishes, towels, and the basics (soap, paper towels, etc). We had two separate bedrooms (1 king bed, the other with 2 queens) and 2 bathrooms. The suite was very comfortable with multiple thermostats to keep everyone happy. My kids played in the heated, outdoor pool and hot tub at night. They were comfortable (although it's still winter) and had fun. The complimentary breakfast was also fantastic. A great variety of breakfast items. The kids loved the waffle station which even had sprinkles to mix in (who knew that was a thing).The staff was exceptional and friendly. We are already looking at dates to return for a longer stay!
Such a clean modern place and they Allow pets!! Breakfasts are amazing and social hours on Mo-Tu-We are unheard of. The general manager is hands on, chats with people, barbeques on the patio for dinner and makes sure everyone is taken care of. You can tell people like to work for him because everyone there is happy and helpful. I've never been in a hotel like this. Facility is clean with many amenities... fitness, hot tub, Pool, fire pit, free laundromats...
If zero stars was an option that’s what this place would get! We decided to try Staybridge to accommodate our whole family in a suite. When we checked out the next day we accidentally left a 130 dollar hair straightener in our room, when we called back the same afternoon and asked the receptionist locate it, she said it was found and would hold it for us until we returned. When we went to pick it up we got a story about how the item was claimed by someone else. When we asked to speak with the general manager we were given various excuses as to why we couldn’t speak with her or get this resolved. Long story short someone at the hotel recognized the value of what was found and chose to claim it from the “lost and found”... our loss, don’t accidentally leave anything valuable or they’ll steal it!!!
The general manager treats his employees like garbage. He don’t talk to his guests. I had to get help from one of the housekeepers, I recommend not going there!
Very modern, clean, and we had a pretty awesome suite on the 4th floor with a pretty great view, and for a very competitive price! We would definitely stay there again if we get the chance!
Great place to stay. Nice modern and clean rooms. Breakfast had all the options like usual. Knocking a star off for several of the dryers being broken and zero enforcement of the mask mandate.
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