Leicester, United Kingdom
39 Gallowtree Gate
$$
+44 1162514273
N/A
Delivery
Wheelchair-accessible entrance
These guys found my home number and called me when I had a parcel. 1st class service
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My experience was great. Got served quickly. By a friendly female member of staff. Everyone abiding by social distancing well, staff and customers. However while I was there one male member of staff, who was handling the driving licence/photo booth area at the time I arrived was very rude to customers using that service, absolutely no customer service at all. After those customers, this member of staff called over the man in front of me in the queue, who said he had a large letter, politely. This member of staff rudely said it’s a small parcel, to which the customer said I’m sure it’s a large letter, again politely, considering the situation. The member of staff then got out the device to check and surely enough was proven wrong in that indeed it was a large letter. This male staff member has no customer service skills whatsoever and is very rude to customers even when proved wrong he’s not very apologetic for his behaviour. Perhaps he needs to find a job that doesn’t involve engaging with the public.
Lovely lady in the post office happy to help anyone always quick to give you her time and make sure your happy with the service.
Absolutely brilliant service and extremely polite staff would highly recommend couldn't ask for a better service!! Also a big thank you to the manager David bailey for helping us out this man was extremely patient and went above and beyond to help use retrieve our parcel which was sent out to a scammer by my mistake your a star thank you all so much we really appreciate it ! Ps thank you for our little girls egg she absolutely loved it your one in a million!
Very good staf.
Deli
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