Leicester, United Kingdom
Sainsbury's, 501 Melton Rd
$$
+44 1162666950
N/A
Went in today to fix my spare key for my car, and they fixed my spare key and my original key too! I was served by Sam, who is extremely polite, friendly and professional. I couldn't ask for a better service and would definitely recommend, my go-to store from now on.
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If I could I would not give them aNo star at all! 4 attempts in Repairing my van remote, they took in a job and advised they could repair my van remote. I sent them photos by what’s app of the issues and they confidently gave me a price and said they could repair it. I took it to Timpsons in Sainsbury’s Fosse Park first but the guy totally messed up my remote and from it working it completely stopped working so I took it back to him again and he had a go at it but could not repair it. He then asked my to take to Timpsons Sainsbury’s north and the guy their had a look at it, he then changed one of the buttons his colleague tried to fix, with a smaller button (which he only told Me after I asked why I had to push it so hard) today the remote has stopped working again and left my vehicle not being able to Lock it. They have asked me to come again into the shop, personally I have wasted 3 journeys and Over 4 hours In time. I have never experienced such poor service and lack of product understanding. More so it’s the reasons they give you and excuses upon excuses, they don’t Evan have a email address for customer service. When you call the customer Service No one picks up the phone, if someone does then they can’t forward your call. I can’t understand how this company is still going, I am now looking to seek legal advice and fed up with their excuses and reasons which they make no sense. They should have not taken the job if they could not Do or support it.
Great customer service all round. Saved me alot of hassle and time with car key cut. Will definitely be using again
Always fantastic service . Thankyou.
Situated at Melton Road Sainsbury's super market I have used their services so many time for house keys car keys battery photos develop dry clean services and shoe repair all time great customer service I recommend them for all above services save lots of your time and most important they are not expensive staff is exellant
Excellent customer service. Went for my car key, hadn't got an original so they copied a copy which was slightly twisted. Took two attempts but worked second time. Devoted their time to get it working. Superb work. Well recommended.
Helpful staff
Good service, happy staff
Deli
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