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Vision Express Opticians - Leicester - Highcross Shopping Centre

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Leicester, United Kingdom

visionexpress.com
Optician· Contact lenses supplier· Optometrist· Eye care center· Sunglasses store

Vision Express Opticians - Leicester - Highcross Shopping Centre Reviews | Rating 4.2 out of 5 stars (5 reviews)

Vision Express Opticians - Leicester - Highcross Shopping Centre is located in Leicester, United Kingdom on Highcross Shopping Centre, 49 Shires Ln. Vision Express Opticians - Leicester - Highcross Shopping Centre is rated 4.2 out of 5 in the category optician in United Kingdom.

Address

Highcross Shopping Centre, 49 Shires Ln

Phone

+44 1162622744

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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Gurpreet Bhamra

The level of service here has been on a slow decline for years. They are always running late, which I didn't mind as much when the staff were friendly and attentive. However, these days it seems as though they don't really care about their customers as any customer service they once had has gone right out of the window. It's a shame as I was a customer here for many years. Now I'll look for a smaller independent to support instead.

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Charlotte Hall

I went to the Highcross store a couple of weeks ago to have an eye test and contact lens check up. I was seen to bang on my appointment time and the service I received during both appointments was professional, friendly and amazing. I was looked after by Rizwan who helped me choose some frames and I must say is an absolute asset to this store and the company. He is friendly, helpful and knowledgeable about the products and made me feel very comfortable during the entire sale. Customer service does go a long way and I hope the management at this store recognise and praise their staff members, such as Rizwan, who give exceptional service. Thank you!

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I P

Everything on Time, also I have rebooked apppintment without any problems. Glasses comes within 6days for my sons. Recomended

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Lorna Powell

Booked an appointment after receiving excessive reminders to book a free eyetest. They were running over 30 mins behind wigth no explanation why on arrival. I was then charged for my free eyetest.

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Alison Magee

Totally surprised at the low star reviews!! I have received nothing other than exceptional quality service from Vision Express. Quick tests. Good appointment system. Glasses ready in a shortish time. You have any adjustments made at any time ie the nose clips changed to soft gel pads or tightening up the glasses legs.... Simply drop in its a free on going service. Tea & coffee are nice if offered but not a high priority. Water is available.... Or simply ask these guys. All are approachable. Maria is professional & supportive with excellent customer skills a credit to the company!! Thank you all.

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