Lemon Grove, United States
7160 Broadway
$$$
+1 8007861000
N/A
Outdoor seatingDrive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeComfort foodLate-night foodQuick bite
We've been to about 5 of these franchises and this is by far the worst. They have a very poor set up when it comes to their ordering the food. We asked for 5 meals as they have a sign that makes it \easy to order meals\. I was expecting 5 burgers, 5 fries and 5 sodas. It took 17 minutes for us to get our food which for In and Out is a long time. We ended up with 5 burgers, 5 fries and 4 sodas. I asked why our 5 meals had 4 sodas and we were told by a very rude guy 'well you only paid for 4 so that's what you get' I tried to tell him that we had ordered 5 meals but at that point I just wanted to get out. We left the place and went home. The burgers and the fries were cold by the time we got home and we only live about 10 minutes from the place so that was a huge disappointment. We will probably not eat here again as the customer service and the food are not worth the effort.
like
First visited the place and ordered a normal burger, the line inside the store wasn’t understandable (place isn’t around the east coast) so as a traveler I figured I see what the buzz is about. Second visit here, and for sure now it’s all about the secret menu options! Did animal style with peppers for the 4x4 burger; perfect flavor and price matches. Got fries (also “animal style” ) as a shared item. Easier to eat in an open box. Tight parking lot for drive thru; made some phone calls and waited out. Hooked!
I would have given 5 stars except for the long wait! This place is always busy when Ive driven by. Anyway, the burger was great, as always, as were the fries. And the prices are STILL SO REASONABLE compared to other food places! love them!!!
During this pandemic, In n Out Berger has gone way above and beyond in making me feel safe when using a drive thru. I love the fact that the money and food handlers remain separate as always. I am paying by Apple Pay on iPhone!!!!Thank you In n Out for really caring about your customers.
Great freshly prepared food at reasonable prices! Why else would anyone wait in line upwards of 20-30 minutes? They are following the state and local mandated guidelines for Covid-19 by not allowing dinning on the premises and all employees wearing masks. The go the extra precautionary step and bag your condiments separately. They are staying true to the way they have always conducted business; fast, fresh and friendly. Well worth the wait every time!
Deli
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