Lenk, Switzerland
Badstrasse 20
N/A
+41 337363636
Stayed there for 1 night. Extremly forthcoming service. Amazing room with a lot of space, a huge bed and love for the detail. They even gave me a birthdaypresent with a card where a lot of the staff signated and the dinner table was lovely decoratet. The food was just incredible, dinner as well as the large breakfast buffet. Would come back anytime. One of the best hotels we have ever been in switzerland. The only small change i would suggest is that the pool could be 3-4C warmer or an hot pot could be added.
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Amazing in every way. The staff were well adept at recognizing any possible way to make our stay even a little more special. The views were incredibly beautiful, and it was nice to be able to enjoy them from our balcony. A dream location for a long weekend!
At least a place we can call 5-stars: begins by the home made welcome tea until taxi service back to train station: super friendly and professional staff, clean luminous rooms, excellent food, super spa, tea & coffee is good, what else ?
Excellent food, beautiful rooms and very friendly personnel. Always worth to spend some relaxing days.
A wonderful hotel and suite, well set up for children too.
Warm atmosphere and very nice staff. You feel like you at the at home. Rich breakfast and you can choose between different restaurants: in each the food in very refined. Definitely recommended.
The waiter, 27, was extremely friendly and entertaining. He even did a backflip in front of us! We sat in one of the igloos outside the restaurant. We're coming back!!!
Terrible! Does not deserve 5* rating or to be a part of Relais & Châteaux. Bed was not made up, looked like someone slept there right before us. Came rather late, but couldn't fall asleep there. Toilet seat had urine right on top! Breakfast: selection of healthy foods is weak, coffee and pastry quality is poor, service is lacking. Worst of all, the hotel management is not planning to improve themselves - the front office shift manager did not come out to apologize, and told the receptionist to give us a jar of jam in excuse for all of this. Insulting.
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