Lernstudio Barbarossa Köln-Braunsfeld

Monica Ll.r.

Terrible academy. Unprofessional and unreliable management at the Köln-Braunsfeld studio. Consciously , false information provided and information hidden just to get a contract signed. impolite and ashaming treatment to customer. A business to only get customers money and not to provide any quality service or service at all. With, maybe "legal" but quite unethical business practices. Additionally very expensive in my opinion. Personal at the braunsfeld office speaking a very poor level of English (in a language academy!!!) and from my experience, I would say, with terrible customer management capabilities. Teacher well qualified but not Worthing to deal with this "nightmare" of academy just to get german lessons of an average quality and with classical methodology. Feeling: to have been cheated and just wishing to be able to cancel the contract.

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