Lethbridge, Canada
3215F 16 Ave N
N/A
+1 4033174555
Inquired about a place through kijiji or Facebook and they signed me up for a marketing email list. Totally illegal. If they’re that clueless about CASL I can’t imagine they’re much better about the tenancy act. Huge red flag. Edit: It has come to light that these people have Inspire Marketing and Media in downtown Lethbridge managing their email list, and that their collective ignorance of spam laws was in fact a group effort.
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Tried to rent a basement suite, continually asked for more and more information dragging the process out for nearly 3 weeks. Hard to get a hold of, work on minimal hours and very unprofessional. Would recommend never going through Renter's Choice if possible. My application was never approved as last I heard Friday, I still need to submit yet another reference. Mon - Fri is fine, but when I am waiting 2 to 3 business days for a response that I need to submit more information leaves me little time by the end of the week to submit it, without missing work.
Just a waste of my time. Wanted 3 additional references for me and my girlfriend each. Plus took pretty much a week to even get to to the leasing clerk.
I have lived here for 5 years and I have to say renters choice does a wonderful job! Amy T, inspection clerk, came yesterday and requested some small repairs. She worked so fast on the request order that my window was fixed today already and the bathroom sink will be fixed at 930 tomorrow morning! Absolutley blown away how fast and wonderful this woman is! She is a very wonderful person and very friendly. I just wanted to share and say thank you
They allowed the landlords to break our lease several times. They knew that the homeowner (male) and a friend (male) had shown up several times without notice and had tried to force entry into our house by assuming we didn’t know our rights (three female tenants). Renter’s choice did nothing about this. Upon move out, they assured us that because we didn’t have carpet we did not require a professional cleaner and that as long as they could see we cleaned before leaving it would be fine. Two out of three of us were on self isolation during move out. One of us had to clean the entire house and spent over 8 hours doing so (scrubbing baseboards, cleaning the stove, pulling out the vents and vacuuming, etc) and then one of us spent more time a couple of days later once off isolation. they’re taking 3/4 of our damage deposit despite there being NO damage and the house was CLEAN when we left including charges for removal of things that were on property before we moved in. I don’t recommend their services, they do not care about their tenants.
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