Monroe, United States
805 S Grand St
N/A
+1 3183885790
I bought a boat on 4/19/19. Signed my warranty papers on 4/19/19. Got a VIP card with a date of purchase date of 4/19/19 but the store turned in my warranty papers on 4/15/19. How? Not sure. The problem? If my paperwork was turned in on 4/19 the day I signed them and picked up my boat I would have qualified for 1000.00 rebate. Instead since my warranty was turned in on 4/15 I only got a 500.00 gift card. I contacted home office and they said Letsinger would have to correct my date of purchase. I contacted Letsinger with no help. How can I have a VIP card with a clear date of purchase date of 4/19 but the gift card date of purchase be 4/15/19? I only bought one boat.
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I will NEVER go in that store again. I purchased a tracker topper 10w. This was suppose to be a fun trip and purchase for me. The young sales man i spoke with was great. \Jonathon\ But when it was time to fill out the paper work for the boat. I asked 1 question about having to purchase the title for the boat. The next thing i know i had 4 people making a big deal about why i needed the title. They saud if the boat was lost or stolen the PD would have to see the title before they would look for it. Lol BS, i have the sales reciept and the registraion in my name. They just made the whole day go bad. Then after all that i went outside to make sure the boat was tied down properly. I noticed a dent on the top rail of the boat. I was so mad at that point i didnt even care. Cause there was no way i was ever going to walk back in that store!!!
Snobby employees prices are crazy higj
Extremely disrespectful to customers, at least for the parts department. I cannot speak for the boat salesmen.
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