Leuven, Belgium
Bondgenotenlaan 169
N/A
+32 16229006
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Assembly service
Nice vendors with correct information
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Pretty much the best place for whatever your house needs in terms of furniture. Three flours filled with furniture and decoration ideas for every room. From sofas, tables etc to cushions and paintings. Some items are highly priced but in general reasonable prices. Staff could be more friendly though.
Overpriced and terrible customer service. We initially bought a mattress and a few chairs but the delivery time was quite long so we continued to look elsewhere for a mattress. We ended up finding a better mattress for my husband's back. So we called the store to let them know we no longer needed the mattress but still wanted the chairs. Even though nothing had been loaded onto the delivery truck, they would not refund us for the mattress. They only offered store credit. There was no mention of this policy at checkout. So I had no choice but to take the store credit. When I went to use the credit, they made a big deal about me not spending it all at once! It was over 200 euro in credit and I was buying random things like kitchen ware and blankets simply to use the credit becore it expired. Horrible service. I like the chairs we bought but I will never buy from them again nor will I recommend them to anyone.
They no longer respond to my emails regarding a chair that broke for the third time in 18 months. Honor your warranty.
Nice furniture, but very BAD service. Bought a lamp and as it was the last one it was 'trown' in a bag and when I arrived home a part was broken. When I came back the day after, they said own fault. Never did they warn about risk or explain to be very careful. I just moved the bag to my car (100m in parking De Bond) and then openend it @ home.... No service at all to replace or anything!!!! NEVER buy here!
Went looking for cabinets. Range from ikea-cheap & quality to better ones that suited us, and beyond our budget. OK prices, delivery times long (6-8 weeks).
Good choice of furniture and home decoration. Great value for money.
Awful service. They don't give any information for the delivery, they don' t let you know approximate hours for your delivery, basically you waste the whole day and in the end they even forget some items, so you have to lose another day waiting. The delivery is quite expensive and they don't carry your items inside the house, you have to do it yourself, and they complain even to unload the truck. And if you try to complain by phone, they yell at you and insult you. Extremely disappointed!
Deli
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