Scarborough, Canada
4190 Finch Ave E ll04
N/A
+14162935940
I don’t want to say it’s the worst service I’ve experienced, but it definitely ruined my day. I understand everyone has a hard time during the pandemic, and I appreciate the front-line people taking high risks for providing services. But what I want is to be treated respectfully, patiently, and equally. I was supposed to arrive 20 min before the appointment, but I only made it 15 min earlier due to the TTC delayed. My bad. The young receptionist was awesome and nice, but the older receptionist, who dealt with my case, was quite rude. My family doctor made mistakes on my requisition, and she kept complaining, shaking her head, and asking questions impatiently. She might not do it on purpose, but I was so embarrassed and apologized. After that, a specialist led me to the room. Again, she’s nagging it’s late and hurried me…It made me feel worse. I honestly just wanted to leave ASAP. When the receptionist blamed me that I should’ve come 20 min earlier, I was about to say I’ve been here 15 min earlier, but I assumed that 5 min really mattered to them for my case. No matter what, did I deserve to put up with their impolite manners just because of that 5 min or any other reason? I wonder, even I know I should take a part of responsibilities. I stressed out and apologized all the time since I was there. It’s frustrating. I won’t visit here again - still, thanks for the service.
like
Our health care system is broken. Why do health care workers treat patients so poorly? The staff here is rude. My taxes pay your salary so stop treating me like I am in line for a piece of meat at the grocery store. Take some courses in manners. Whoever answers the phone needs to be fired.
Worst experience ever. I CALLED before my visit last week and the operator didn't mention anything about their modified hours. On the paper my GP forwarded to me it says it's open until 7:30pm so I got there at 5:06pm and the door was closed but staff were still there. And no one bothered to tell me anything or mention that I could still go to the North York location which closes at 6pm. They refused to open the door and treated me (facial expression and hand gesture) as if I were begging for money. SO RUDE! How come they are still in business?
My experience with Lighthouse Medical Imaging has been quite positive so far. My doctor sent 2 requisition forms, and they called me back three times to confirm a time. The admin staff have been very courteous and friendly thus far, and Dr. Bernie Charlton emailed me back right away informing me that he would refer my email to the admin staff right away shortly after I sent the email with the requisition form.
Booked appointment very quick. Friendly receptionist and staff. Very efficient!
Very rude staff. I think they are resist. don't give good respond to other people than Chinese. so if you're are other race, avoid this place. my doctor said asap ultrasound and they give me appointment after 2 weeks.
Unprofessional staff. Ultrasound took no more than 2 min (usually it takes around 10-15 min in my case). Don't bother to diagnose properly. Interestingly, the time mentioned at the response to me is wrong, my appointment time was different.
Worst Place Even ! Not interested in anything other then grabbing governments money. Called in to get an appointment for ultrasound and first question reception asks for is my health card number. Would not tell me any availibility, timeframes or anything. Just health card number so that she can put it in the system and charge money right away. Scam scam scam !!! Never seen something like that. They should have their license taken away. Writing to the city’s compliance office next!
Deli
The best companies in the category 'Deli'