Lillestrøm, Norway
Jonas Lies gate 20
N/A
+47 64993000
Wheelchair-accessible entrance
Our passport renewal appointment went really well. Good service, in and out within 30 minutes
like
Had bad experience dealing with it ,they couldnt answer and explain properly
Great service, positive people. Super easy to get a passport renewed here :)
Got a renewal for my passport. The service was good, but the layout is unintuitive and the system confusing. All around a decent experience, yet confusing and stressful.
I called to asked for some information. How she talked with me so impolite. I talked so polite to her. I was so disappointed. I respect the rules of Norway. But How the police treat so badly to people here.
Very easy to get a new passport here. Friendly people as well!
Regarding the ones that work in the immigration department. Even though I had the work contract and my passport, which the website and the email implies in having when you come to the appointment, they didn’t let me trough, because apparently if you give a few pages that contain information about your workplace inside rules you have to have them translated and be confirmed with the notary, when I asked why isn’t it stated in the emails or the website that you bring any documentation or texts that are not translated and have nothing to do with the your employment I had a short answer of “it is”, but I have yet to see that written in black on white. So I asked another question if my shopping list would unfortunately make it there by some mistake would I have to translate that as well? I’ve got and answer of “yes”. This is the most ridiculous service I had in my entire life. The ladies behind the window told me she didn’t want to talk to me and that I’ve wasted her time so all of this was spoken with the manager that I had to wait for half an hour. So in short I had all the documentation I needed but I was refused to get my appointment and my documents looked trough. There were a lot more comments that I didn’t include but for anyone going to this police station please take care and bring only, and I MEAN ONLY the documents that are your contract and the passport because you will get refused. Hopefully this reaches someone and will not have they’re time wasted as I did.
Police service are very bad. They talk like they have no responsibility to help people. Very bad service
Deli
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