Memphis, United States
4389 Getwell Rd
N/A
+1 9015665594
I’ve have used Limo Express a few times they are always on time the drivers are great and the price and customer service was very good. This past weekend was extremely great. I would always use Limo Express and jim was the best to work with he matched or discounted the prices of other company’s. Thank u Jim Limo Express
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This is by far the worst Limo Company that I have ever encountered! When I think of Luxury, this company doesn't even make up 25%. Jim and Chuck at Limo express has rude and just down right terrible customer service. I scheduled to have \PINKY\ to chauffeur my daughter's 4th birthday December 8th 2020. I booked services back in November. I was informed on December 5th that a bolt had been broken in the Limo from another service that they had offered. Upon speaking with Jim at this time, he basically told me that he could just have sent another vehicle, \At least he's giving me an option\ (his exact words) The options that were given was an all black escalade or Chrysler 300. Keep in mind, that this is an event for a 4 year old. He also told me that per the contract that I would not receive a refund(Which my deposit totaled at200.00), however, I have never signed a contract. I I told him my concern that basically I was not interested in the other vehicles. He basically tells me that via contract that there is nothing else to be done, that I must just pick a vehicle. After, we came to an agreement, that he would let the weekend pass and get the vehicle looked at on Monday. He stated that he would give me a call on Monday. Once I spoke with Jim, he stated that the vehicle would not be fixed by Tuesday and that he would indeed issue a refund. I was told that a refund would take 7-10 days. I reached out to them via text and calls, and that is when Chuck had taken over. I have been getting the run around every since. Jim and chuck refuse to refund my deposit and continuously disconnects our calls. I will never recommend this company, I will also be reporting them to the BBB. If Robbery is what you are searching for then this company will definitely rob you!!
Limo Express did 2 days for my wedding the buses where great and the drivers where the best. The limo buses and limousines where on time and did a great job. Thank u limo express for everything u did and the drivers.
I never leave bad reviews, but based on my experience, I believe I’m duty bound to do so. I can NOT recommend this Limo service to anyone. Unfortunately, the majority of the negative reviews I have read reflect my experience. The only good thing I can mention is that the driver Mr. Tony was nice and it was our pleasure to meet & tip you sir! Thanks!
Great service on time and driver was great I would use Limo Express again.
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