Lincoln, United States
2000 S 10th St
N/A
+1 4028755555
Perhaps their attention to detail and fixing things is better when you are renting a home from them but apartment complexes are seemingly forgotten about. My wife and I lived at a once-decent apartment complex in Lincoln, Ne until it was overtaken by Arrow Capital and then the maintenance and response time to fixing things was decreased from our previous maintenance organization Great Place Properties. It was annoying just trying to get somebody to answer our simplest questions and much more to get someone over to fix the issue... even then, it was days later even if it was urgent. It was even a headache to move out!! They couldn't locate our keys even though we dropped them off at the address specified downtown when we moved out but they had multiple drop box areas so we picked the most logical one. Nothing was specific in the email they sent us about moving out. This organization needs to seriously revamp their protocol on how to operate. No one that I knew living in the apartment complex was happy with their work. They even got wrote up by the city of Lincoln for lack of ice and snow removal during the Polar Vortex of winter 2020/2021! There was a large write-up on the main "office"/storage door to the complex in the front of the parking lot. It also took multiple emails to them since you can never get them on the phone, to make sure my keys were found and my security deposit was given back to me. DO NOT rent from these slum lords! And if you have to, be ready for their shenanigans. They also ran my cousin through the wringer too!
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Great company to be a part of team with and they show they care about thier tenants and there employees
Rented briefly through Arrow. Was very impressed with the professionalism and promptness of responses. Seem organized and experienced. Good website too
A friend of mine who's name I won't disclose , stayed there for awhile and when he got evicted under false pretenses he was considered and shown as a squatter which is a total lie because the landlord of that building was the landlord of his old building and when he moved he definitely paid the man every month and now that, that is on his record he can't get a new place, probably because the apartment building it's self shouldn't have been allowed to be lived in but who's fault is that, not the tenant . So I'm sure you don't have me as a tenant and you never will
I really enjoy renting through arrow. The staff is always very friendly. When we have a request for maintenance they are quick about it! Their properties are well taken care of. They aren’t bother some either! Highly recommend looking into renting through arrow!
I have rented from Arrow for about 3 years now, two separate rentals. They are by far the most flexible, understanding, and responsive company I have ever rented from. I highly recommend them to other people moving to town, and have nothing but positive comments about our experience!
Arrow capital has been the best to me. I put a maintain a request in, and they are there in thirty minutes or less. Always answering my questions and acknowledging my concerns. Great people overall
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