Lincoln, United Kingdom
450 High St
N/A
+44 1522544999
Very professional and helpful throughout the application and moving in process
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If I could give 0 stars I would... showed no desire to help with any issues even though I reported them several times over 2 year period. Then had the nerve to deduct money from my deposit for marks that were there when I moved in? AVOID AT ALL COSTS
The room was advertised as 'available now' on sparerooms which granted was the landlady's fault. When talking to this company, I had to fill in a form to determine if I was suitable. In that form, the move in date was for July. They asked for all my identification documents before I even saw the room to make sure I was suitable...I said ok. They sent a virtual room viewing (of a different room than the one to be shown later) and then said to come see the room in person. I asked for a live video tour instead due to the pandemic so that I can ask further questions. They said no. Went to see the room and put the deposit down. Then told after it wasn't available till the month after. Even with the landlords mistake, the form filled in at the beginning clearly had my requirements for a move in July, not August. These people are a waste of time and if it was this hard to get a place, you just know they'd screw your deposit when it was time to leave.
I have contacted a solicitor because of the nature of your reply to my one star rating and I am contacting head office. How you dare read my other reviews and comment on them. This is is highly inappropriate and especially when I wrote nothing with my one star review. This is libel and slanderous on your part. Moreover there are two more bad ratings by another 2 reviewers Helen Grant and Steven Foster on this forum and they were not berated by yourselves like you have done to me on this forum.
Lived with Belvoir for the last three years in student property, and it hasn't been without its highs and lows. Becci, Karen N. and Hannah all get a special mention for going above and beyond at one point or another in the past three years. Only downside I've truly faced has been the lack of cooperation from the landlords. But the accommodation has been affordable and central, and has been my home away from home for the last three years. Thanks guys!
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