Lincoln, United States
2400 W Adams St
N/A
+1 4024742800
Worst service ever, don't even count on this company. I reserved a Chrysler Pacifica for a family trip for 5 adults and 2 children months ahead of time. Budget called the day before and confirmed our reservation. The next day when we showed up, they said they only had a small SUV. THis Budget is a franchise, so we could not trade out car. Bait and switch, and we had no choice with other reservations. Warning, stay away!
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Rent from anyone else. I was constantly interrupted and then yelled at by Dave who was unable to perform elementary math functions to justify 600 one day rental fee.
I've never felt so scammed by a company in my life. I still can't believe Budget is a national chain. Tried to charge us 1400 for a 'destination fee' after they had quoted us 150. Forced us to drive 600 miles to drop the car off at another location. Get everything in writing; they WILL scam you. It's their business model.
Don't use this company. They don't inform their customers of their extra fees. I had a couple of employees ask me where I was traveling and they knew it was going to be over their "50 free miles a day" rule and never informed me that I was not getting unlimited mileage. Never using this company again.
Deli
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