Lincoln, United States
2935 N 27th St
N/A
+1 4024218090
Customer service sketchy at best. Failed to live up to promises, will never use again.
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I reserved a truck and a dolly over a month ago... Called a week ago to make sure my truck was available still... Got a confirmation email yesterday confirming again i had a truck then TODAY less than 24 hours before i am to pick up my truck they call to tell me they have no trucks and my reservation is cancelled... WHAT??? who does business like this? How are you as a company even still open doing this to people??? Im contacting bbb
My dad forgot his tablet in the truck when we dropped it off. No one ever contacted us to let us know and I've tried to call every day for a week to try to ask someone about it and I have yet to get through to an actual person that works at that location. Not very helpful to say the least.
We received a 25% off email, which made the rent really good but what good is it if you can't rent a car trailer to haul your 1972 Jeep just because they don't have it listed? The jeep is smaller than most cars they had listed... why do they have a certain list of cars in the first place??? the other rental places don't! We are going to pay a large amount to rent a truck and trailer from the other rental place because of this.... THANKS A LOT BUDGET! Customer service people weren't very helpful either ....
Poor is too good to rate customer service....there it's none!!
Deli
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