Lincoln, United States
41 Lincoln Blvd Suite C
N/A
+1 9164081431
8/14/2019....Like others that gave a 1️ review I’m not happy with the service or work performed by Elm Cleaners... Laura, at the front is great & tries to be helpful; it, I’m sure her hands are tied by the owners, Rick & Nishi. I took my WHITE leather backed sheepskin 5x7 area rug in to be cleaned. Had to pay 70 upfront & told it would be ready in 2 weeks... Went in to pick up my WHITE area rug and it was YELLOW ‼️ I refused it, the owner, who also does the cleaning “offered” to reclean it... Went back after the “2nd cleaning “ and it is still YELLOW ‼️ The owners are not good at returning calls I usually have to chase them down. They refuse to replace my area rug... and so far have not reimbursed my 70 cleaning fee... Anyone filed a Small Claims
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Very friendly & still open with limited hours during this shelter in place.
Great prices open early and close late so I can get my clothes after work. I was able to get a suit I needed cleaned the next day. The lady that works there was friendly and helpful.
Quick and convenient place with great service. Always been happy with this place
DO NOT TRUST THE 5 STAR RATING HERE. I can guarantee that the owner has given himself 5 starts. DO YOU KNOW WHY THEY REQUIRE PRE-PAY???? They make you pay for everything upfront. Because they know you WILL refuse to pay for it once you see your garments. They ruined my 300 jacket. I am taking the owner to small claim court. & notifying BBB, which doesn't mean anything. These days BBB is worthless. The owner is a crook.
Do not go to this place for dry cleaning DO Not Go! Terrible customer service. Two months ago I dropped off 3 shirts and a pair of pants. They lost one of the shirts which Cost me 60, I have been trying to get them to compensate me for the shirt and to this day have got nothing more than the run around. The owner I believe her name is Ishi should be ashamed of herself. Update: Although it was a month later, I was finally compensated for my loss. Since then, the company is under new management. I may give them a second chance.
Great and patient customer service!
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