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Erik Brooks: Allstate Insurance

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Lincoln, United States

agents.allstate.com
Insurance agency· Auto insurance agency· Insurance company· Motorcycle insurance agency· Home insurance agency· Life insurance agency· Renter's insurance agency

Erik Brooks: Allstate Insurance Reviews | Rating 4.7 out of 5 stars (8 reviews)

Erik Brooks: Allstate Insurance is located in Lincoln, United States on 1600 Normandy Ct STE 110. Erik Brooks: Allstate Insurance is rated 4.7 out of 5 in the category insurance agency in United States.

Address

1600 Normandy Ct STE 110

Phone

+1 4022613959

Service options

Online appointmentsOn-site services

Accessibility

Wheelchair-accessible entrance

Open hours

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Cassie Brugh

I love doing business with Erik Brooks’ Allstate Insurance office! They have always been helpful and kind, in every situation. I’m a mess and have no business calling myself a grown up. They are endlessly easy going and informative about anything and everything that I’ve screwed up over the years that I’ve been with them. I started out working with Nick. He reminded me when I was late, called to check in with my insurance needs, and never acted annoyed. I wore him out so now I work with Sarah. She is always holding my hand through all sorts of adulting. Every experience that I’ve had with this office has been wonderful! They are patient, professional and knowledgeable. Thanks so much, you guys!

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Andrea LaPointe

Overall the process for filing a claim went very well. I had some issues submitting the damage photo's and after a couple of phone calls was finally told that there was a known issue with that. It was recommended trying the virtual chat to submit the photo's which was super quick and easy. I spent days trying to submit the photo's prior to that and it was very frustrating.

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Shelley Petersen

Very professional Group.They take My payment right out My checking account. It's worry ,hassle free.Good Company.

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Joshua Riekenberg

Great insurance agency/ agent always helpful when I needed it.

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Tim Hinkle

Company raised homeowners insurance by 67% in 1year and agent nor company gave advanced notice prior to charging premium to my credit card.

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Randy Young

Erik and his team are great to work with! They always respond quickly if I have a question or need anything. Their rates are excellent!

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Troy Campbell

Very helpful. Answeres all questions in a timely manner

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Chad Rawson

Signed up with home owners insurance with Steve via email. They sent our escrow account at the bank a bill for the year. They also sent a letter of cancellation at the same time as they will not insure temporary pools during the covid pandemic. While this is disappointing, I sent an email to Steve about leaving a negative review as I was flabbergasted when just a month later I recieve a collection letter from Credit Collections. I never heard anything back from Steve. I understand Allstate may not insure a property that has an inflatable pool, the fact that you were told to bill our escrow account at the bank, and you confirmed that this was common practice and would, not emailing me back about the collection letter sent a month after we signed up just makes me furious! Poor customer service!! Find a different agent to work with. This location is only interested obviously in hitting sales quotas and not doing their job properly! Now, this has left me with a negative mark on my credit report due to Steves lack of follow up billing our bank.

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