Lincoln, United Kingdom
1 Outer Cir Rd
N/A
+441522530101
1 star as cant give none. We called yesterday & booked a vehicle in for investigation work and they said bring it in today (28/04/2021), the vehicle was dropped off by our recovery agent this morning and they then call to ask what we want doing to it? (we gave them all the details on the booking yesterday), as they could get through to the right person they asked us to call back. 3 times we have tried to call them back but been on hold 7, 10 & 20 minutes and just cant get through to anyone. I don't have another half an hour plus to lose. I might as well get in my car and drive up to speak to someone. Its a shame as some good people work there. The staff might value the customers but the business doesn't.
like
Very polite and efficient in view of this lockdown period. Drinks machine and tempting treats to be had however I think currently unavailable.
Very good did every thing that they said they would do all ways polite and professional staff
Recieved my new car in shocking state both inside and out with muddy scuff marks and grubby marks on the interior plastics, there is also moss on the window seals and the whole car looked like it had just done 1000miles given it was covered in dust and grimes. I emailed the salesman and he couldn't care less and just gave me a load of lip service about how he had arranged for the car to be valeted. If it had been valeted this garage have zero standards or zero pride in the service they deliver. Once they have you money, that's it, obviously aftercare is non existent. I've had my car less than 24 hours and it's already left a bitter taste in my mouth.
Excellent staff service and although I was unwell and missed my mot appointment, they rescheduled for later that day. Highly recommend.
Excellent service and sales support.
Car not serviced correctly , quite poor excuse given as to why car wasn't done as expected, stated Ford service booked similar to a cheaper Evans Halshaw service which they carried out ! Ford service booked through Ford so how can you get that wrong ?
Took a 67 plate car in for mot. Failed they kept car. Taxi home. No car How's that for a motorbilty service. Never use this joke shop again
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