Lincoln, United States
200 N 66th St Suite 201
$$$
+1 4029044742
N/A
Outdoor seatingKerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick bite
Giving a 5 star because I know Tom and the majority of his team go above and beyond for their customers and the service. I have personally had conversations with Tom during my time at Freddy's about the standards of customer care and satisfaction, and with that said I would say my visit today would embarrass him as well as the GM and other managers. I went in today around 2:50 ish and there were 4 staff in the store (one was on what I assume was a break). From the moment I walked in the door to the moment I left the employees were S#!t talking another employee that was not there, the one on break even got up to get in on it from across the counter. They also were talking about some fire score? - I understand this happens in almost any job but when I go for lunch I just want my (AMAZING) sub, not all of the dirty laundry to go along with it. At any rate if you are reading this review absolutely go to Firehouse. Great customer service, And great food at a good price!
like
Scrumptious fresh subs! Ordered the turkey bacon ranch and it was delicious. Only thing I didn't like was that I couldn't taste the peppercorn ranch. Anyhow on the front counter there are several sauces to pick from ranging in mild to burning hot. They have them numbered so you know on a scale of 1-10 what level of heat you're getting. They have the drink machine that contain several different drink flavors you can test out. Customer service was prompt and didn't feel pushy like some places I've gone to where the cashier would stare you down like you need to hurry. The eating areas were clean and I loved the decorations in honor of firemen. Overall its a nice little comfy spot to get a quick bite with your family or friends. The location is easily accessible since its located in a shopping plaza therefore there is plenty of parking.
Tom and his team (I believe that was his name) are so amazing! I was out in a job and needed lunch last minute for 12 people. I walked in, was greeted with smiles and hellos. Let them know what I needed and it was ready in 10 minutes. Best fast and friendly service I've ever received anywhere.
Firehouse has always been my favorite because of their amazing food and service, and today was a perfect example of that. Ashley was awesome and the food was delicious!!
Excellent choice! Their subs do come in 3 sizes. The small is pretty small BUT that being said, if you want a lighter lunch, it is perfect for that. Unique flavor that is different from the other sub shops in Lincoln. Salad is also different, comes with small cubes of everything on it.
Deli
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