Lincoln, United States
1910 5th St
N/A
+1 2175225595
Helitech installed helical wall anchors for one of my basement walls that was pushing inward, installed carbon bond on another wall corner, and waterproofing. - Customer Service: The salesperson [Adam] and the installation crew provided thorough explanations of all work to be performed and why, taking time to answer my (many) questions during estimate, prep, and install. I asked for a last minute change to the plan - 2 days before install - to which they politely obliged. - Installation: The crew reconfirmed the change with me upon arrival and explained their first day’s work plan. They kept me apprised of progress daily, cleaned the work area as they went, and presented a tidy finished product. Before leaving, they explained the work in each area again and explained things that might void warranty - very much appreciated! - Follow-up: Received a phone call from the salesperson a few days later asking if I’d had a chance to view the work and if I had questions. Thanks for the follow-up! - Overall: Product has only been installed a few days. Will update my review if concerns develop. At this point, I am very happy with the finished product. The positive detailed reviews are the reason I chose this company and method over other options that cost much less. Giving 4 out of 5, simply due to high cost.
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After dealing with other not so friendly company’s for our waterproofing needs it was a breath of fresh air to find Adam from Helitech. Helitech was responsive and professional from the beginning and throughout the process. They were upfront and told us what we needed and took care of all our concerns without trying to push things we didn’t need. I would 100% recommend them to anyone.
I got two assessments of my foundation. The first estimate from another company was very pushy and wanted money NOW. Adam Fricke took his time to really evaluate the foundation, used appropriate tools (not just his naked eye), and recommended a better route to ensure we knew what the problem really was. He also took the time to go through the steps for everything. Awesome work!
Helitech is a very professional company! Adam Fricke came out last year and gave a quote on some waterproofing work. We were unable to start the process at that time. He was very thorough, professional, and honest. By the time I was ready to get rolling on getting work started this year, it was easy for me to call Adam and the team back. I had several other companies come out as well. He came back, still had all the details from our previous meeting, and remembered me and many details. Grateful to work with a high quality company with honest, trustworthy employees like Adam.
Helitech was very professional with our basement waterproofing project! They installed drain tiles and a sump pump for us. We also had them help us with foundation repair on one wall, and downspout extensions outside in the yards. We have 3 kids (going on 4) and we homeschool, so having the basement dry and available as a play area is essential for us. Helitech workers were very pleasant to work with, had an eye for perfection, and also for safety with the kiddos being around. They were friendly, punctual, explained things clearly and worked hard to finish our project in a timely fashion. They are experienced professionals who really know what they are doing! We highly recommend Helitech to anyone who needs foundation repair and basement waterproofing!!
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