Lincoln, United States
5401 O St
N/A
+1 4024895401
First review I've ever written! I need rental vehicles often for business and have used other services. This was my first time renting with Hertz. I had a 4,000 mile work trip and they were wonderful and easy to work with. The car was great and the staff at the O street location were all super. Made the long trip so much easier. Will be switching to them permanently! Thank you!
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they give you the cheapest car they can give you and charge you the same as if it were the nicest car which i requested and was willing to pay the difference but was told it was already reserved. Question is???? why am i not able to reserve a specific vehicle? we are talking about the 300S.
Hertz - “We’ll leave you stranded for a few hours and then come and pick you up. We’ll say sorry as well.” 0 stars. I’ve been waiting for 2 hours now for hertz to come and pick me up from the location that they were aware of for a week and a half. All I hear is excuses and a lack of management from their end. Nobody knows anything. Absolute incompetence. My insurance company is calling and calling and will probably drive to the location to pick up a car to come and get me.
Needed to move one bedroom from Nebraska to South Carolina on Labor Day weekend. All the other competitors wanted 1900 to 2100 for small trucks. Hertz had a large cargo van for a fraction of their costs bc they don't price gouge like U-haul or Penske. The gal in the office was friendly and didn't prioritize a phone customer over us, which I appreciated. Only downside to the van was no cruise control, but for the cost, I wasn't gonna complain.
Wife and I had an unfortunate accident on our way to our honeymoon in Colorado. We were stranded outside of Lincoln with no way to get around. We got ahold of this Hertz and the lady who answered the phone was soo helpful. When we got there the two ladies got our full sob story and helped cheer us up by making the rental process quick and easy and with helpful info on local attractions. Wish I could remember the names of you two but thank you soo much!
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