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Kinetic by Windstream Retail Store

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Lincoln, United States

windstream.com
Telecommunications contractor· Telecommunications service provider

Kinetic by Windstream Retail Store Reviews | Rating 3.7 out of 5 stars (8 reviews)

Kinetic by Windstream Retail Store is located in Lincoln, United States on 1440 M St. Kinetic by Windstream Retail Store is rated 3.7 out of 5 in the category telecommunications contractor in United States.

Address

1440 M St

Phone

+1 4024364500

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Jennifer Cope

Windstream and all their employees have always been very friendly and professional. I am very pleased with the services they provide. Always there right away for any issues or just to make changes!! Thank you Windstream and all your awesome employees for starting off my new career stress free!!

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Christopher Cable-Cheval

1) Took Windstream only seven months and two attempts to finally bury the 'drop' cable from the install. 2) When the techs came back to bury the drop and check out potential issues, the 'lead; tech was pointing out all the issues/errors by the installation techs. By-The-Gods, we wanted to tell the new tech-in-training that his mentor was one of the install techs originally! They didn't bury the drop, we had to start the 4-6 week process all over again. 3) The quoted price for the internet package was a sweet deal. The actual price (on the billing) was not so sweet...nearly double the pre-installation pricing quote. 4) Speeds downloading are decent and close to quoted speeds. Uploading speeds are Pre Fred Flintstones. When asked if they would 'up' the upload speed, they replied they couldn't because of the equipment, yadda-yadda. Every place else we have been and other services used were always able to but apparently Windstream cut classes that day they were teaching this. 5) Seven(7) months after being alerted to potential issues with their connection box (huge tree-like growths coming out of their connection point) they still haven't addressed this. Too bad you can't see the photos.

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Margaret Courtney

Customer service is at a level you don’t see much anymore. Technicians both online and in person are very knowledgeable, super friendly and always go the extra mile to be helpful.

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Shae Mitchell

John was my technician, I tracked his whereabouts and it said he would be arriving at 1:05 and he showed up on time. He was very kind, nice and funny. John deserves an award, he hooked everything up, showed me how to changed my password. Highly recommend.

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Darwin Schultz

The modem and TV were both working better than they ever have. He explained as he was working as to what he was doing. This made our week, if not our year.

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Juandero Tinsley

Had some issues with my Internet connection and they fixed it with efficiency and ease. With other Internet providers they rarely fix the issue and usually seems lost in resolving the problem. I'm really glad to be with this Internet provider.

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Kim Coffin

So far so good had a few billing kinks to work out. But have been happy with the internet service and speed. Hopefully all stays good.

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Pam Edwards

Gordon did an excellent job assisting me with my new modem. I asked several questions and he did an excellent job answering them. I also had problems with my printer that I thought might be associated with the modem. He was great about helping me troubleshoot the problems and also contacted Andy to discuss the problems and Andy was also great about working on the printer problem and identifying issues involved. Gordon and Andy were excellent and Kinetic/Windstream are very fortunate to have them as members of the Kinetic:Windstream organization. Thank you - Pam Edwards

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