Lincoln, United States
1550 S Coddington Ave
$$
+14024352120
N/A
I have been going to this store for about two years now. Let me tell you the workers are beyond nice. They show compassion and courtesy that was left in mom and pop stores of long ago. Once my phone died and i needed to call my wife. They let me charge my phone with their personal charger for 30 minutes. Another time when it was about 10 degrees out they let me wait inside the store until they closed and Michael told me if my cab didn't come he would take me home himself. Always friendly always knowledge able about their products. All the staff members deserve a raise in my eyes. By far one of the best customer service experiences i have ever encountered ever. Just a customer, James Bredehop.
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Used to be a great community hardware store, but with no employees (3) wearing masks -- and certainly no shoppers (6-8) -- no way in the world I'm going back, and I used to go a few times a month. It's disrespectful and careless not to have a mask on.
Stay away unless you want to catch Covid. they don't care about sick people or old people because none of their employees wear masks.
Customer service needs great improvement. Sent my 16 year old daughter to pick up an item. She asked the heavy set male in his 20's where the item was located, he told her the wrong ilse. She asked him again, he would not come out from behind the counter to help her. Mind you there were no customer's in the store at the time. Time to hire non lazy people. Spend the extra money and go to the big stores, at least they have customer service and better prices.
Came to this true value after the True Value at Piedmont called to see if they had the product we needed. Very friendly, helpful. Again great customer service. Great job!
Great hardware store with tons of stock and friendly employees. So much better than a big box store!
Good stuff. That's all I got.
The young man who was there was very helpful, kind, & polite
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