Lincoln, United States
4949 N 26th St Ste C
N/A
+14024355757
I cannot recommend this agency to anyone. Simply put, they don't respond to emails or communication. I had numerous questions about my policies and none of them were addressed. I can count 5 different contact attempts that went completely without response from this agency. In the end, I eventually said I'm thinking about leaving AllState for a better rate and overall customer service. That also apparently didn't warrant a response. I finally reached out directly to AllState Corporate and spoke to someone within the executive office. They were able to cancel both of my policies in a very short 5 minute phone call. As I sat waiting for responses, I received multiple emails asking me to rate my experience, so that is what I'm doing now. I don't like to leave negative reviews, but I'm not sure if I've ever had a worse customer service experience. Also, I found a MUCH lower rate (nearly 800 annually) though a different, well-known provider.
like
Highly recommend. Cheap rates. Good coverage. Work with Trevor, he's awsome.
They were quick and very friendly.
Very helpful and knowledgeable
I have been with Raymond Thielen Allstate insurance for about 20 years. During this time I have been treated well by the staff and would sure recommend this agency.
Deli
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