Lincoln, United States
6835 S 27th St Suite 1
N/A
+1 8884067063
Wheelchair-accessible entrance
I wanted to switch my service to a new address. I was charged double for two weeks (without being told) since I moved in the middle of the month, even though I was keeping my service and same equipment with Spectrum. The lady working was unable to give me an efficient explanation for this. I would not recommend this company to anyone. UPDATE: I called Spectrum billing and they were able to refund me the correct amount. I still feel the store provided poor assistance, but overall Spectrum fixed the issue. I would give the billing representative 5 stars.
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Called with a problem with our remote. The technician was extremely helpful. Note that Spectrum has moved to N. 48th St.
Be careful of these people. I live in Syracuse for four years and can't even get spectrum, yet a bill for 103 dollars just hit my credit report for collections. Nothing mailed, nothing charged, credit karma had to tell me I even had a bill. Yet, I called them and they couldn't even find my name!!! Thanks for the derogatory mark.
The staff at the shop were involved in providing us with a packaged deal within our price range.
Went to return equipment. Store had ropes up so you couldnt get close to counter. Nice customer service.
Great costumer service at the s 27th mobile store. Anton was awesome!! He was really kind and very knowledgeable about the products.
Great customer service! There was a charge on my bill I didn't realize I would get for switching service to my new address and since I was never informed they removed the charge!! The internet speeds are very fast too especially in comparison to windstream! All around very pleased with everything they've done!
Bad internet, bad service, bad costumer service. Basically everything is bad.
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