Lincoln, United States
41 Lincoln Blvd #10
N/A
+1 9165439663
Had to let my beloved kitty meow my feral cat rescue of 17 years go to the rainbow bridge and they helped ease her pain. The crew that was there on Saturday was top notch and I want to thank them for helping.. keep up the great work.. thank you so much.
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This Veterinarian may be OK for general service, but in emergency situations, they fail. My personal experience with Sterling Point was heartbreaking. My Boston died when she could have been saved. If it's an emergency, the only two reputable clinics are Atlantic Veterinarian clinic or Loomis. There's a big difference out there. I should know, I have 5 of them...
My family has been going to Sterling Pointe vet clinic for about seven years. Dr Anne and her Staff have been respectful and kind, SO Knowledgeable and compassionate. We have had 2 Labs, a ShihTzu, and 2 cats. Now we have a new Shih Tzu puppy. Her skills and knowledge saved our puppies life. We are grateful that she knew what to do and was diligent that we followed her instructions. She loves what she does and treats everyone as if they are a good friend. I hope we have many more years at Sterling Pointe vet clinic with Dr Anne.
My family and I had to put our sweet Diva down a few weeks ago. We met Dr. Ann for the first time and she was very kind and thorough. The ENTIRE staff was friendly and super attentive the last few days of Diva’s life. They helped us make our tremendously difficult decision go as smooth as it could. They were so kind to our family. We are truly so thankful for their honesty, care, compassion and over all service during that time.
A pet lover could not find a petter place to take a dog to a better caring place. I want to say that the staff was a caring for my dog plus me in which I was very happy. Thank you from Marjorie Rhea.
Poor overall service. I will not be returning.
What a wonderful caring group of people! I took my dog in because she was coughing! It was raining. They came out to the car to get her. In the meantime I waited in the car. When she came back out I went to start my car. The battery was not responding. So two of the wonderful workers came out and were able to jumpstart it for me! They were fabulous and I am forever grateful!!!
As a physician myself, I hope my review will have some additional weight. We dropped our dog off to have a foxtail removed out of her foot. We waited 6 hrs. We called when we didn't hear from them and they told us that they were working on her and they would be done soon. Two hours later, we went to pick her up and they said they still had not started on her foot. They asked we go home again and they would call us. To summarize, the whole ordeal was 9 hours to remove a foxtail out of the foot. They had poor communication, they were unprofessional with their false information, they are not reliable, and were not responsive. We have no idea how our dog faired during that whole 9 hrs. Was she given water or chance to go to the bathroom? What I expected was : 1- An accurate time for pickup 2- No lies. If you haven't started on her, don't say you did when you didn't 3- Updates. Give us updates rather than wait for us to call to see if she is okay, especially if you are going to keep our dog so long. 4- Be respectful of peoples time and a dogs time. We had a scheduled appointment specifically to treat her foxtail. Don't hold a dog hostage for 9 hours when they had a specific scheduled appointment. I do not recommend this place. TNC, M.D.
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