Lincoln, United States
8450 Hollynn Ln
N/A
+1 4024363407
Wheelchair-accessible entrance
Very professional and friendly staff and the response time was great! The process was easy and there was thorough follow-up when the issues were addressed. The process shows how important customer service is to the staff.
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My husband and I have lived here for over two years. We have been so impressed with the hard-working crews around snow removal this winter! We have seen them out early in the morning and late at night making sure the roads, sidewalks and public areas are cleared.
I can’t speak highly enough about Anne the property manager, who is absolutely wonderful, and the maintenance staff at Stone Ridge Estates! I have lived at the property for eight years and have absolutely no complaints Nor any plans to move anytime soon. The apartment itself is wonderful. It’s great to have a fireplace and oversized washer and dryer. The units are so well built and sound proofed that you don’t get the residual noise from neighbors that you do in most apartments. I believe Stone Ridge Estates is the nicest and best place to live as well as being located in the best Lincoln location.
The staff is always helpful and courteous. Maintenance is completed promptly and very satisfactorily.
I appreciate the timeliness the Stone Ridge team has when addressing maintenance problems, even when tracking down the core issue takes more than one visit. They are always friendly and considerate. While the property is getting older and things are starting to need to be replaced, they continually work to make living at Stone Ridge a place that I want to be. They communicate well to keep me informed, and quite frankly, they do a stellar job all the way around.
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