Lincoln, United States
53 Lincoln Blvd #190
$$
+19164080125
N/A
Just went to this location in lincoln looking to upgrade my phone. I was told by the reprentative called West that they didn't want me to look at the phones because of covid. My question is why are they open if they didn't want customers in there. Very rude and unprofessional behavior. I would recommend customer s to never give them any business. These are the kind of employees that bring a business down.
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I want to thank Brandon for his help today. He was kind, patience and immediately understood the problem I was having with my phone. He was able to fix it and showed me the settings he used. I appreciated having him help me today.
I received outstanding service by Rob at the Lincoln store. He spent a tremendous amount of time helping me with my phone. I forgot my password which caused a lot of problems and he took the time to help me through it to get a new phone. He was ever so kind and helpful Verizon has a outstanding employee and Rob deserves a shout out. Thank you Rob for all your help!
I went there two days ago trying to get my phone fixed. It needed to be replaced. So we went in again yesterday to get a new phone. We were helped by a man named Wes whi was super kind and super helpful. Great customer service. It wasn't as stressful as I was expecting.
Needed to upgrade my phone. Gary was very helpful and knowledgeable. The store was busy, he was able to help everyone while I was there. Thanks for the great service!
Wes was amazing, great service. He was alone in the store and was crazy busy and still got the job done.
Brought my husband's AT&T iPhone to be switched over, and in the process, the young man helping me locked us out of my husband's phone. He was ready to cancel the order and send me on my way to figure it out myself, when HAILEY stepped up to the plate. After her comments (delivered in a tone that I felt was letting the boys that they really should know this) it took about 10 minutes, and I was unlocked and out the door! Thanks for not giving up! And thank Hailey for being an absolute boss.
Jenna is so helpful and friendly! I had a million questions and she answered every one of them. Such great customer service and very knowledgeable!
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