Lindsay, Canada
264 St Joseph Rd
N/A
+17053240904
Poor quality of work. Lights in pool have never worked without tripping the breaker, steps into the pool sunk. The concrete surrounding the pool sunk into the house and became unlevel. Tried numerous times to contact left message after message without a callback. Use another company.
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Their communication is terrible. The only thing that works is messaging their Facebook page. We commissioned a pool liner in May and it wasn't installed until July 3. The weather delays would have been understandable had they returned phone calls or called us to update us on the status of the job. If you can wait, the work is good, but you will be waiting a long time.
i agree with review below on worst experience ever. I wont recommend who to use , but i will certainly recommend to NEVER USE THIS COMPANY we started with Blacks Pools in Feb of 2016. He has the worst communication, states facts one visits and then it is the exact opposite the next. We have experienced several topics on this to show it wasnt just one time. All the issues lead us to believe he has no clue what he is doing. Ordered wrong material, took 4 months longer than first stated , lied to us on facts to suit decision outcome and has demand money for final payment when job still hasnt been completed. After two weeks of waiting and no return calls, when he stated he would be back next day , we hired competitor to finish job after 4 months of bs. His only next visit was balance due on business card. He still till today hasnt completed the job. Liner is in crooked, didnt smooth out pool, debris in bottom not picked up prior to installing and quotes to fix is errors are equal to getting all new setup. We ended up getting more new items to our pool with the competitor we acquired after we hired someone else to finish the job. so not only was it the worst experience with dealing with contractors , he missed out on sale of more items and revenue. The good news is i believe in the 10 commandments.
Worst experience ever really a nighrt mare!!!!!!
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