Loanhead, United Kingdom
Straiton Mains, Straiton
$$
+441314405290
N/A
In this restaurant everyone can feel special! Delicious food ,lovely staff and good prices! I loved that place for the first time! 5/5
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Welcomed and seated immediately without booking, we were off to a good start. Food order was taken promptly and we both went for the Nashville chicken skewers starter. Very well cooked and seasoned, they had a bit of a spicy kick, which enhanced the flavour. For mains, I went for a bacon cheeseburger, with double burger and bacon, monetary jack and salad with fries. It was excellent, nicely cooked and presented. My wife had a medium rare Seared Steakhouse 7oz rump steak sliced over mixed salad, radish, pumpkin seeds, basil and fresh mint, with a chilli dressing. It looked fab, was medium rare and she said it was excellent, with all the flavours coming through. Have to admit although enjoying mine, I was questioning my selection as it looked so good. Drinks wise we just went for draught diet Pepsi 's which had plenty of flavour/syrup not to much ice and slices of Lime. We were both really impressed by the service from Sam our waiter, who made sure everything was spot on. Easy to give 5as it's the best F&B's we've had and very good value.
If I was rating my visit purely based on the staff I would give this branch of Frankie & Benny's 5 stars. We were served by the lovely Sam who was friendly and attentive. There was another staff member who I need to mention although unfortunately I didn't get his name, but shout out to guy who made us almost die laughing! The food was fine apart from the fries. Frankie & Benny's need to change their supplier for their fries because I would rather eat McDonald's fries. They taste like plastic and the last few times that I have been to a F&B's the fries have been cold by the time they have reached our table.
Had a lovely little lunch here. Food was good, could have been a little hotter, but our server Chloe was lovely, especially since it was a little busy! Very attentive. Good value too.
Nice place, nice food. The place was quiet so we were served quickly. No complaints at all.
I've visited this place a number of times and each visit is consistent. Food quality is great, portion sizes are decent ESPECIALLY the hotdogs. Ground floor access with no steps great for disabled access. Occasionally have to wait but that's expected at peak times. Prices are reasonable if not a tad high considering the length of time you wait between ordering food and receiving it. Staff always friendly and attentive. Kids love the food and they get little activities while they wait. Unfortunately I have waited between 30-70 minutes for food which to a child in a warm and full restaurant is more like a week. Parking is good but little awkward around weekends and later evening due to being shared with other businesses. Cleanliness has been an issue a few times but asking staff they are always happy to rectify it.
Wonderful experience from start to finish. Vegan menu with plenty of options, all cheerfully explained by our excellent server, Sam! :) Will defo be back to sample the highly recommend chocomisu!
Visit F&b's every Saturday. Always have the steak & eggs for breakfast. Always served by Joanna who is very pleasant and friendly. Must be good because I keep coming back!
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