Logan Lake, Canada
N/A
+12505236666
NICE COURSE, DISGUSTING CUSTOMER SERVICE. Course is very nice, but some members of the staff are so unbelievably rude. As I see on another review it seems like the same women. Within our party we had 3 T times, our second time we were loading our clubs into the carts 2 minutes past our T time while the T off area was not clear yet, and this woman comes out yelling and acting very rude and condescending. They booked their T times too close together and tried to make us feel like it was our fault. The staff makes visitors and amateur golfers feel very unwelcomed. It takes 10 minutes to pay and check in and then they get angry because you're falling behind, then they do not give you maps or score cards, you have to find them yourself, but she had no issue yelling and screaming about how we should know where to go because theres a map and we should have had one. I've golfed here many times and was excited to bring our family and while the course is beautiful and very enjoyable, the staff put a very big damper on the start of our game. I will say though, I believe it was the new training women, helped us as we were finishing and she was quite friendly, which was refreshing because we were bracing for the worst.
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Beautiful spot! Check out the wetlands while you're there!
Terrible Customer Service My husband and I drove from Penticton to golf with my FIL and SIL to celebrate their respective birthdays. We paid to golf 18 holes. The first 9 holes went well, but when we pulled up to the club house before starting the next 9, Geraldine confronted my FIL and SIL and informed them we could not complete our course. Our 5 yo was riding with us; because of COVID, we did not have childcare. Geraldine stated that due to COVID, our 5yo wasn't allowed on the course. Ridiculous! She was riding with us, did not interact with anyone else, nor did she touch anything more than the adults did. Geraldine was rude and confrontational. She did refund our money, but be assured she will not see anymore of ours. We will golf in Merrit instead.
Great 9 hole golf course.
Had our wedding reception here. Was nothing short of excellent. Great staff
Deli
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