London, United Kingdom
97 Cobbold Rd, Willesden,
N/A
+44 2084599510
Wheelchair-accessible entrance
Addaction Harlesden are absolutely fantastic. I think the Sun shines out of their ears. I'm aged 77 and I've been self-injecting for about 18 months.. It's difficult ,and I'd never have been able to cope without the support that I've received from the wonderful people at Cobbold Road Needle Exchange. I'd probably have been a bedridden derelict without them. The advisors that I've seen have always been really great, really positive and helpful.. But it isn't just them. The whole place has an ethos of efficiency. It starts from the moment you phone for an appointment. My calls have always been answered quickly, and whoever has answered has always known what they were talking about, and been cheerful and helpful. Everyone there has always been really great. I thoroughly and unhesitatingly recommend Addaction Brent to anyone thinking of going to them.
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Terrible service, they dropped me out while I was having one on one session supposedly I was going to have a replacement person, I was lied and left alone. Many attempts to understand and get answers I was constantly dismissed with no explanation. My key worker had to leave and they said that new person would have been my new replacement (key worker) Never happened. I sense discrimination, rejection and poor professionalism. Sadly I am on my own dealing with a lot of stuff...
Excellent centre for drug treatment and ongoing aftercare.Great and experienced clinical staff who are very approachable and importantly non judgemental. Having said that,there is no magic cure and perseverance is required.These people are literally saving lives on a daily basis.
I was dismissed in the middle of my session with psychology I supposed to get another one and continue the sessions , I was told that I would get the new psychologist that will take it from where we left with the first one. It never happened , I was left alone and every time I would ask what would happen no one would give me an answer... play dummies.... horrible service and discriminatory ... I was left to rotten with my addiction to prescription drugs and all the hardship of life and my very fragile state of mind... they put me at risk... I would like to report this to any of the authorities that could deal and take care of the person(s) that mistreated me and dismissed me right in the middle of our work... shame on you...
the service there is not very helpfull they just judge people instead of trying to help them the groups are good did enjoy that bit but the attitude needs to improve by the staff once out of the groups
Help is there if you want it!!!!!!!
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