London, United Kingdom
66 Brownhill Rd, Catford,
N/A
+44 2083141411
My property sold in under 8 weeks!! The service from the Agent & his team was phenomenal despite the added pandemic stresses (which is non existent these days). I have to rate the maximum amount of stars. The service fees are very competitive and they have an impressive portfolio of trustworthy service providers from legal teams to property clearance which made the overall process seamless and agile. Highly recommended
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Positive experience, would use again. Thank you Joseph, Max.
I have had two bad tenants in a row from other agencies so I was seriously considering just selling my property. I decided to give guaranteed rent a shot after meeting with Joseph and my faith in agents has finally been restored! I couldn't have asked for an easier transition over the last six months or so and I'm looking forward to the next couple of years with Amity, Ali
Brook was exceptional, professional and made the process of selling and then renting my house easy. Would definitely recommend.
As a tenant, this was probably the worst experience I have had with a real estate. Unsympathetic, demanding, rude. From the reviews read here, clearly preference is given to landlords and sales, at the expense of tenants and morals. Demanding inspections during covid, even when they knew NHS frontline workers were residing in the property whom were required to self isolate. When asked if there was any support we could get during covid at the beginning, rather than being sympathetic or having a conversation, they demanded we paid on time or else. When a quote was requested for costs against the release of the bond, we were told to accept it or we'll be charged more. Even when an apparent security breach of their IT systems and database, no reassurance that our personal data was safe, or protected. Also has shared other tenants personal information with other tenants, when this was brought to the attention of them, the direct response to me was aggressive and very clear they didn't care. Then no communication was sent out, or apologies sent out to the affected tenants. So, no further communication was sent regarding data breach, or intentional sharing of personal data. No communication to say what they have done to fix this, and what measures were, or would be put in place, to prevent this happening again. I would suggest to current or potential tenants to know your rights clearly. To landlords, ask yourself if your content with the questionable treatment of your tenants.
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