London, United Kingdom
16 Atlantic Rd, Brixton,
$$
+44 3451657531
N/A
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
No wheelchair-accessible car park
They are maintaining social distancing measures although not all consumers wear masks. Only a small number allowed in at a time, most people understanding that they have to queue. Pickups and returns can jump the queue (depending on how many are already in the shop) if they speak to the man on the door.
like
Convenient Argos very near Brixton underground station, though not very many checkout kiosks, so lines can get long. The staff are very friendly and helpful, though.
I went to Argos to order a number of items. The girl at the till mistakenly only looked up the items at the front of the paper. Only 1 was in stock. It was only when another girl brought the item out I realised this. I proceeded to explain that I need to see the other items. The lady that initially served me had left the shop floor. The lady that showed me the item lied and said she only showed me one item to “be nice”. And that they were not supposed to show items to people due to COVID. I knew this was a lie because the girl at the till said I can view bout not touch. When I asked about their policy on returned items that people have taken home and brought back to the store she said people can still return items just as normal. This doesn’t even make any sense. The problem I have is with the girl who showed me the item. She was rude. She was gazing at me from afar while I was at the catalogue stand. I was in there for an hour. When she realised I saw her watching me, she sent someone over to ask if I need help. But also when she showed me the item she got really impatient. She was clearly reluctant to help me further as there was about 20 mins before closing. There were a list of things I was going to buy, but I could tell she was doing everything possible to get out of actually doing her job so I left. She was making up all the excuses to get out of solving the issue. I've been inconvenienced which is why I’m giving this rating. This happened yesterday, Tuesday evening -a small Mexican looking girl. The other two girls I dealt with were pleasant and helpful and listened to me, the last one was just ignorant. She had no customer service skills or common sense.
Great staff, efficient and helpful in my purchase - reminding those entering of the rules and kindly offering assistance.
I used to go to this branch a lot and I lived in the area. The staff was always helpful.
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