London, United Kingdom
89 Lower Sloane St, Belgravia
N/A
+441233505170
(Edited review) Original: The worst experience. My mother bought a few chocolates online for my birthday. One item was missing - although still showing on the day of delivery (and days after) as available online. Customer service at first seemed to care but nothing was sent as replacement, no gift card, no refund. Silence radio from AdC for the past 3 weeks (phone & email). This is theft. Avoid if possible, from a long standing AdC customer. Edit: changed from 1 to 5 star rating. AdC's Michael West contacted my mum and I a day after posting the above review. Turns out their CS person had quit some time some time during October. Michael upgraded the missing item and immediately dispatched their prized salted caramels. Felt like crying upon receipt, thank you for reminding me what Artisan meant to me - Would and will buy from AdC again!
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Really friendly staff. Loved the enthusiasm for chocolate!!!
Nice small place with personal service... Good prices...
Lovely tasty chocolate presents with an interesting background about the hand crafted production from mainly cocoa beans from Colombia. The staff are very kind and helpful.
Delicious choices. And the flower arrangement for flower show won silver. Well done.
Deli
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