London, United Kingdom
130 Chase Side
$$$
+44 2088829881
N/A
No-contact deliveryDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
I am 26 and purchased alcohol. The store manager asked me for I.D which I produced. She then said it was fake and that it wasn't me in the picture. I then gave another form of photo ID as well as showing her the name on my bank cards. She refused to serve me. I only managed to purchase it when the security guard talked sense into her and told her to allow me to buy it. No need for her to be so rude and that is supposed to be the store manager! Unbelievably bad service and so unnecessarily inconvenient.
like
Lovely custome service
Huge improvement recently, feels a lot brighter and more spacious. Update 5 Feb 2021 Over the last 6 weeks the Scan & Go checkouts are practically not being used (the machines are fine, they're just closed off), as a result everyone who uses the scanners (whether using the handheld scanner or the app on the phone) ended up queuing behind everyone in the long queue, making it practically \Scan & Queue & Wait... then Go
Always a pleasure shopping from here. The staff are really friendly
I find this store quite frustrating and I avoid visiting. The staff is overwhelmed and is impossible to locate one at the busiest times of the day. The shelves are not stock regularly and the queues are long. The parking is quite good and free.
Deli
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