London, United Kingdom
Edgware Rd
N/A
+44 2082059280
Great people wonderful customer service. I have been with them for over 20 years no problems, great people.
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Poor service. The lady at reception who checked me in to my appointment started asking me personal questions in front of everyone in the waiting and what sort of benefits im receiving and my date of birth. Dont risk it going there. Also, when i went to choose my glasses, the lady who was 'meant to be' helping me pick a frame, left me and went to sit with her friends on their phones. Bad customer service.
Just wanted to say we had a great experience at this Boots Opticians. David was very patient whilst we chose our glasses and helped us get the right style and fit. His service was excellent and went above and beyond. We will definitely be choosing Boots Opticians Colindale again.
Yes, the place can be busy at weekends; its has a big catchment area in a heavily populated area. I have been there three times within the span of a few years and I have always found an excellent sales and, what is more important post-sales service; thanks to all the staff I met for their patience and kind assistance
Found all the staff to be very helpful, arrived early for my appointment and got started with my eye test before my appointed time. All staff were understanding and helped me get the best deal I could get. It's refreshing to go somewhere and not have the staff try to get as much money out of you as possible. I've been a regular customer for about 7 years now and would recommend them to anyone.
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