Bpn Home Services Ltd

Angela Robertson

When these people contacted me they did not explain that they were nothing to do with British gas, they did get me to hand over my debit card details, but when I came off the phone to them, I immediately contacted my bank who could not advise me this situation was not without question, I cancelled my card. The person from BPN contacted me a few days later wondering what had gone wrong with with my payment, I told her my concerns, she got frustrated with me and asked me if I wanted to save money. I told her I was paying a DD to British gas and should I cancel this, she said yes, so I told her that she had not explained that to me and she said, she would have once my payment had gone through, so I then asked her if BPN had anything to do with British gas, she said no, so I said I would leave things, said thank you and put the phone down. I then did what I should have done and looked BPN up on the internet and I have come to the conclusion that this company could not give the same service for less money than British gas, they may disagree.

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