London, United Kingdom
Hartmann Rd, Royal Docks,
N/A
In British airlines during registration for flight from Chicago to London and from London to Moscow attendants IMRAN SHAIKH was very rude and acting bossy to passengers. They didn't want to take my luggage because in their opinion I am not allowed to go to Russia. All my paperwork was fine and I travel the rest of the trip perfectly. But that moment spoiled pleasant trip.
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I am disappointed that after 2 months @British_Airways still won’t pick up the phone to arrange my refund. Low cost @Ryanair @vueling airlines have already refunded my tickets. Terrible customer service from BA. I will not recomend it to anybody
Wonderful view coming into this airport on my T-65 X-wing starfighter. Flew out the next day on BA1 to JFK. Great experience in and out without hassle. While LHR is great, I will try to do this again if the price works.
Low cost airline selling tickets as if they were a premium air carrier. Service on the plane and on the ground is the bare minimum. You have to literally pay everything on top of the basic ticket (including luggage on long haul flights) and regardless of that, you still pay astonishing ticket prices. Most annoying thing is that you can never get through to the call centre. Ever. If you need to do something that cant be done online (usually because their website isnt responding) then you’re stuck as they will never pick up in under half an hour. Service, and quality have consistently declined over the past 5 years.
Surely there is a governing body that can ensure BA adhere to international rules and regulations. The manner in which you conduct yourselves is truly disheartening!!! All I can say is if you have the unfortunate experience with booking with British Airways please please ensure you have travel insurance!!!!
Heading to Heathrow we already felt weird with their service. First, their plane seemed very untidy and not cleaned properly. The crew somehow very loud and noisy. Food very disappointing And the most important thing was they don’t frequently served beverages especially if you have Long flight. Heading back to Singapore, one crew I really love I think she’s more senior and she’s really hands-on when serving the passengers as she will ask the passenger in front of me to adjust her seat coz I don’t have space for her to serve my food. And she’s very thorough when checking what food and drinks the passengers would like. Sad thing though they still don’t serve beverages as frequent how it should be....
British Airways (BA) is the flag carrier airline of the United Kingdom, headquartered at Waterside, Harmondsworth,[3][4] near its main hub at London Heathrow Airport. It is the second largest airline in the United Kingdom, based on fleet size and passengers carried, behind easyJet. In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. IAG is the world's third-largest airline group in terms of annual revenue and the second-largest in Europe. It is listed on the London Stock Exchange and in the FTSE 100 Index. British Airways is the first passenger airline to have generated more than 1 billion on a single air route in a year (from 1 April 2017, to 31 March 2018, on the New York JFK - London Heathrow route)
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