London, United Kingdom
37-39 George St, Marylebone
N/A
+442079352676
Terrible Airline. Never again will I travel China Eastern. Recent took a flight from London to Shanghai Business Class and found this airline to be well below what I would have expected from business class with a professional airline. Staff were rude, and clearly run around after the Asian travellers where anyone western was ignored, I had to ask many time of simple things like a tea or coffee. They gave out menus and when it came to taking my order both times they didn’t have more than half the choices. One time they just didn’t bring me any food. Same with the drinks, they run out of all wine an hour into the flight there and back, and their menu says they have 3 whites and 3 reds. Staff were so noisy in the galley that you couldn’t sleep. In flight WiFi both times wasn’t working and my films kept loosing sounds. Never again.
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I was traveling by this airline and I accidentally left a DFS bag behind, inside were presents from France worth around 300. ( 2 silk scarfs and various makeup products ) I rang within 24 hours, thinking that the cleaners would leave them at the lost property place, only to be told by the staff that nothing was reported. I travelled by business class and had my own over head locker so no one except the cleaners would’ve looked in it after the flight. I told them to let me know but they said that there’s no chance of getting it ever again. The same thing happened to my husband and friends, no one got their stuff back either. Message is that always look very closely to make sure that all your belongings are with you, very very closely because there are no chance of getting them back ever again. Plus the food is disgusting.
Great flight. Friendly staff. They went out of their the way to make me a vegetarian meal.
Stupid and heartless airline. They just fired one of their flight attendants for accepting a surprise marriage proposal from her fiancé. Never again will I fly with this airline.
Just awful. Never take this airline. It is worth extra money to avoid them. They decided that the luggage of half the flight was too heavy for the plane, and so they never loaded it. Of course, we did not find out until we landed. So much wrong with this airline. The guy at the lost luggage in SGN airport just kept saying, \Terrible airline.
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