London, United Kingdom
132 Manor Way
N/A
Last night we ordered for 7pm, it turned up at 5pm so by the time we came to eat it was stone cold. Not only that the food was left on the step, despite the fact we were paying cash. Then at 11pm get a knock on the door asking for the money. Had just put our newborn to sleep, so thanks for that. I asked the person if delivering the food 2 hours early then turning up at 11pm demanding payment & waking people up is acceptable customer service, he said he didn't care and we just had to pay. Have been loyal customers but we won't be ordering again. Absolute shambles & dreadful customer service.
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Deli
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