London, United Kingdom
83 Holden Rd
N/A
+442084456501
This Carehome is comfortable and clean. Staff are very caring and many have overseas nursing experience. The decor is somewhat dowdy.
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My nan, 95 with dementia was in this care home for about 10 weeks. It took 10 days of the family complaining to get her a bedroom as they kept showing us different rooms that were supposed to be her room. The whole time she was there we kept asking to see a care plan for her that they said they hadn't done as they were getting to know her! The care or lack of care was apolling, the residents like my nan were not given enough to drink as it meant the staff had to take them to the toilet too often. My nan became dehydrated and collapsed, had to be rushed to hospital where she later passed away. I would NOT recommend this so called care home.
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