London, United Kingdom
52 Iverson Rd, West Hampstead,
N/A
+44 2073722222
Toilets
Jay alleyne was amazing best service in a long time very good customer service
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Following a bump in my car I got a couple of quotes locally to get it repaired and they were both just over 600. After speaking with my insurance company they told me I had an excess of 250 and I would be liable for the VAT so I thought it'd be easiest to do it this way. When my car was repaired I was presented with a bill for 621. I questioned this and was told that the re[pair had cost 1810 - three times the other quotes I received - So the VAT alone was over 300 - I was gobsmacked at how they thought they could charge this but they just kept saying, \we sent this to your insurance company and they agreed it.\ They did not send it to me even though I was paying the VAT nor did I approve it. A word of warning, if you're going through your insurance company and are liable for the VAT, beware. I don't know if they did this just because they thought it's an insurance claim so cost isn't an issue but it's not right. I feel as though they have royally ripped me off. I'd be VERY careful using these guys people.
Terrible customer service. 0 communication. Found Jorge to be particularly condescending and rude. Didn’t do all the work on my vehicle even though it was with them for 4 weeks. My car stank when it was returned, had to get it cleaned again. Would avoid if you have the choice
I used there service to repair a small dent in my Mercedes GLA. The customer service from Jorge and Olivia was impeccible, they were polite, professional and couldn't do enough to ensure that my repair went as smoothly as possible. They are a credit to your organisation. Thanks again for such wonderful service. David Waller
Great service, very professional. Staff were excellent.
Deli
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