London, United Kingdom
571 Finchley Rd
N/A
+44 2077942294
I found London Gas on Rated People. My old boiler and tank needed replacing and my central heating system needed updating. They came round the same day and were excellent at advising me on my best options. All the work was carried out quickly and to a very high standard. I would recommend London Gas and will be using them in the future.
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Charlie from London Gas were recommended to me by a work colleague. My elderly and vulnerable neighbour was about to be scammed by a boiler repairman who told her she needed to replace the boiler at a cost of 3,400. Charlie came over, was extremely sweet and sensitive when dealing with my neighbour, was able to order new parts and completely fix the boiler for 240. He had all 4 things that you want in a Gas Safe Engineer: 1) Fairly priced 2) Honest 3) Knowledgeable 4) Certified
London Gas installed a new boiler for my Mum in Nov 2017. Charlie explained each stage of the installation and what the various system tests were for. They were very efficient and tidy and Mum was very pleased with their work. I would definitely recommend London Gas.
Atrocious customer service. Installed new boiler at flat in 2017 in a job worth several thousand pounds. Two year servicing and works guarantee included in the quote from London Gas. Our experience thus far: 1) Did not perform any service in that period. 2) So we had to call an engineer from boiler manufacturing company to come in for the service. The enginerr remarked that the installation was done quite poorly. 3) In addition there was a leak in one of the connecting pipes.The engineer said that as the water was acidic we should not try to fix it and that the guys that installed (London Gas) should do it. 4) It was within the two year guarantee period so we contacted London Gas. They flat out refused out to come saying it was a simple job and that I should do it myself. When I mentioned that we were within the works guarantee period, London Gas said and I quote \ I’m not driving for an hour and half for a 2 min job\. Well, there you have it. Not only is it a breach of contract and rude to boot!
Charlie is helpful, reliable and easy to work with. He was flexible and patient with my needs and timeframe. I will definitely use him again and would have no hesitation in recommending him to others. A great find!
Deli
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